# PostHog product-447a77c29b — Release & Upgrade Intelligence
- **Product:** PostHog (https://posthog.com)
- **Version:** product-447a77c29b
- **Released:** Oct 30, 2026
- **Impact Score:** 4/10
- **Breaking Changes:** Not verified
- **Canonical Analysis:** https://changelogs.us/posthog/updates/product-447a77c29b/

## Executive Summary (TL;DR)
PostHog's Data Warehouse now imports Help Scout conversations across all statuses, including closed and pending tickets. Additionally, incremental syncs for conversations and customers have been updated to use fields returned by Help Scout.

## Improvements
- Data Warehouse Help Scout integration now imports conversations in all statuses, including closed and pending.

## Bug Fixes
- Updated incremental conversation and customer syncs to rely on fields Help Scout actually returns.